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Tech Alert 149
Access Denied Errors When Trying to Configure FSGateway 2.0 SP1
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Topic#: 002601
Created: December, 2011
Problem/Issue
Wonderware has identified an issue related to the FSGateway 2.0 SP1 Device Integration application.
After you install FSGateway 2.0 SP1, (included as an installation option for Wonderware System Platform 2012) you may not be able to configure FSGateway, and Access Denied errors will be written to the log. This is caused by the FSGateway configuration file (FSGateway.aacfg) initially being created as "Read-Only".
Solution/Corrective Action
The solution at this time is to uncheck the Read-only property option on the FSGateway.aacfg file.
For Windows 2008, Windows 7 and Windows Vista:
Navigate to \ProgramData\Wonderware\DAServer\FSGATEWAY.
Right-click FSGateway.aacfg then click Properties.
Uncheck the Read-only attribute and click Apply.
For Windows 2003 and Windows XP:
Navigate to Documents and Settings\All Users\Application Data\Wonderware\DAServer\FSGATEWAY.
Right-click FSGateway.aacfg then click Properties.
Uncheck the Read-only attribute and click Apply.
Note: Make sure you click Show hidden files and folders in Windows Explorer Folder Options to perform the above workaround.
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